This is Aussie Sheet House:
We have been importing the finest quality products to Australia since September 2000. We supply only the best quality eco-friendly products at a price that will save you up to 50% on regular store prices. Our products are of unsurpassed quality from internationally known and respected manufacturers.

Our Mission:
We are focused on customer service and satisfaction, which is our main goal. We want you to have an easy and trouble free experience shopping with us on-line. A customer service representative is available to answer any questions you may have about products or orders. Please e-mail us on info@sheethouse.com.au and we will get back to you within 24 hours or you can telephone us during business hours (Australian E.S.T.) on +61 2 6655 2920.

Security:
If you have any doubts about the security of shopping on-line, Aussie Sheet House’s web site is hosted by OzeWebHost who use the most technically advanced secure server software. Your transaction details are handled with industry standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the internet in an encrypted (scrambled) form. No information is stored on the web server or on the Aussie Sheet House computers - it is deleted as soon as the order is completed. Using your credit card on-line has proven to be at as safe as, or safer than shopping at a regular store.

Feedback:
Your feedback is important to us and we will welcome any suggestions from you as to how we may be able to improve our service or our product range to help us serve you better. Please e-mail any suggestions to info@sheethouse.com.au

Payment Facilities:
Aussie Sheet House will accept payment by Mastercard and Visa. We will also accept direct deposit purchases. Our banking details are: Westpac Bank Australia. Account: Aussie Sheet House, BSB: 032 585, A/c:136 187.
We will also accept money orders or business cheque. Mail orders should be posted to Aussie Sheet House, P.O. Box 113, Bellingen 2454, Australia.

Postage:
Aussie Sheet House uses Australia Post or Fastway Couriers within Australia. Rates are automatically calculated using standard parcel rates. Deliveries to all destinations outside Australia are calculated using Australia Post current schedule of charges and will be shown on your invoice.

Insurance:
Aussie Sheet House will register and insure all deliveries within Australia, however, if you are ordering goods for delivery outside of Australia, you are strongly advised to insure your goods against loss in transit. Insurance is currently AU$7.00 for shipments up to AU$500.00.

Return Policy:
Our products are fully guaranteed against any manufacturing faults. If any fault is found, please return the item in undamaged condition for a replacement. Returns should be in "as new" condition.

Thank you for visiting Aussie Sheet House